Lakmé Salon wins ‘Franchisor of the Year’ Award at the 16th Franchise India Awards 2018
~ The award for excellence in franchising ~
22nd October 2018, Delhi: Franchisees are one of the most valuable pillars of Lakmé Salon and it is this trust of the franchisees that the brand, today, has over 350+ franchisee owned salons across the country. Acknowledging this commitment of Lakmé Salon, Franchise India recognizes the brand with ‘Franchisor of the Year’ Award at The Lalit in New Delhi. On behalf of over 4000+ trained experts, 400+ salon managers and 200+ franchisee partners in Team Lakmé, the award was received by Mr. Sanjay Goyal – Lakmé Salon’s largest franchisee partner and member of the Lakmé Advisory Council.
Excited on winning the award, Pushkaraj Shenai, CEO, Lakmé Lever said, “For 38 years, Franchisees are at the heart of the business at Lakmé Salon and we credit the award to this long living passion of ours. To keep up with the promise of runway excellence every day, we have launched initiatives that support our business partners. From rewarding the performance of franchisees to establishing The Lakmé Advisory Council of the best performing franchisees who advise as well as develop the strategy and execution plan for the business, we ensure that our comprehensive and proven franchise model attracts many talented entrepreneurs. We are happy to be a part of the many successful chain of launches by our franchisees”.
Elated to be receiving the award, Sanjay Goyal, Largest Franchisee Partner & Member of the Lakmé Advisory Council, Lakmé Salon said, “Lakmé Salon is the most trusted beauty services brand in India. I’m delighted to represent this legacy and receive this award. Lakme Salon supports the vision of all the budding, desiring, inspiring individuals to help them build a successful business along with an image for themselves. The team handholds the partners across reviewing the quality of service through quarterly Customer Satisfaction Survey to planning a comprehensive marketing strategy in sync with the market requirements. The Lakmé Salon Scorecard, The Lakmé Franchise Management Portal, The Learning Management System are some of the initiatives launched for the ease of the partners. The Learning Management System technology ensures to deliver requisite and experienced expertise across any location in the country, without the restriction of time, travel or expense”.
Lakmé Salon has served over 40,00,000 customers, not only in tier I and metros but also in tier II and Tier III. Keeping up to the promise of taking the Lakmé Salon – Runway Excellence across the length and breadth of the country by adding 2 salons every week, Lakmé Salon today is the leader with the widest reach, having a presence of more than 400 Lakmé salons in 125+ towns across the country.